Frequently Asked Questions

Everything you need to know about HashCrypto

General

What is HashCrypto?

HashCrypto is a diversified investment platform where you purchase automated workers that generate passive income through hashrate contribution to monthly pools. It's designed to be simple: buy workers, keep them active, and earn automatically.

How does it work?

You deposit USDT, buy workers, and they contribute hashrate to monthly pools. Every 10 minutes, blocks are distributed among all active workers based on their hashrate share. Workers automatically burn after reaching 200% ROI.

Is this really passive income?

Yes! Once you buy workers, they earn automatically 24/7. Your only task is to recharge their energy when needed (which is FREE). Everything else is automated.

Workers

What are workers?

Workers are automated earning units that contribute hashrate to monthly pools. Think of them as virtual miners that work for you 24/7 without any manual intervention.

Which worker should I buy?

Knight ($10): Best for active users who check frequently (1h energy)
Valkyrie ($50): Most popular, balanced (12h energy)
Dragon ($200): Premium, lowest maintenance (24h energy)

What is energy and how do I recharge?

Energy keeps your workers active. When energy runs low, simply click "Recharge" button on your workers page. It's 100% FREE and instant. Workers won't earn if energy reaches 0%.

What is auto-burn?

Workers automatically burn (disappear) after earning 200% ROI (double their purchase price). This ensures you always profit. For example, a $50 worker burns after earning $100.

Earnings

How do I earn?

Workers: Earn from monthly pool distributions
Referrals: 5% commission from referrals' activities
Faucet: Free daily claims
PTC: View ads for rewards

How often are rewards distributed?

Pool blocks are distributed every 10 minutes. Your share depends on your total hashrate compared to the network's total hashrate.

What is hashrate?

Hashrate (H/s) is your earning power. More hashrate = bigger share of pool rewards. You get hashrate from deposits ($1 = 1000 H/s) and workers.

Deposits & Withdrawals

How do I deposit?

Go to Deposit page, select currency/network, get wallet address, send funds, submit form with transaction details. Admin approves within 5-30 minutes.

What is the minimum deposit?

Minimum deposit varies by currency. Check the deposit page for current minimums.

How long do withdrawals take?

Withdrawals are processed manually by admin. Typical processing time is 1-24 hours depending on verification requirements.

Are there withdrawal fees?

Network transaction fees apply. These vary by cryptocurrency and network congestion. Exact fees are shown before you confirm withdrawal.

Referrals

How does referral system work?

Share your unique referral code/link. When someone registers and earns, you get 5% commission from their activities. Lifetime passive income!

Where is my referral code?

Your referral code is in your Profile page and Referrals page. You can copy it and share via social media, forums, or direct messages.

Security

Is my account secure?

Yes. We use industry-standard security measures including password hashing, CSRF protection, and secure sessions. Always use a strong, unique password.

What if I forget my password?

Currently, contact support to reset your password. 2FA and password reset features are coming soon.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help.

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